Security System Maintenance Packages | Fuse Security

Fire Alarm System Maintenance Packages

Ensure Compliance, Safety & Rapid Response When It Matters Most

Your fire alarm is a legal requirement and your primary life-safety system. Regular maintenance isn't just best practice—it’s often a mandatory requirement for insurance and Fire Safety Order compliance. Our bespoke maintenance packages are designed to keep your system operating at peak performance, ensuring all sensors, call points, and sounders are ready when you need them most.

Regular servicing helps to:

• Ensure your system is fully operational at all times

• Reduce the risk of unexpected faults or failures

• Maintain compliance with UK standards and insurance requirements

• Extend the lifespan of your equipment

• Provide peace of mind for your home or business

Routine maintenance typically includes system checks, sensor testing, battery inspections, and communication verification to ensure everything functions correctly.

Packages We Offer

Bronze:

Ideal for: Homeowners or small businesses with basic needs.

Monthly Fee: £55/month
Includes:

Bi-annual system health check (2 visit/year)
24/7 phone and email support
Basic remote diagnostics
Priority service within 48 hours
Firmware/software updates (once annually)
10% discount on replacement parts

Silver:

Ideal for: Medium-sized businesses or those seeking more frequent support.

Monthly Fee: £95/month
Includes Everything in Bronze, plus:

Bi-quaterly system inspections (4 visits/year)
Response time within 24 hours
Unlimited remote diagnostics & minor reconfigurations
System optimization and calibration
15% discount on replacement parts

Gold:

Ideal for: High-security environments or large organizations with tailored support.

Monthly Fee: £145/month
Includes Everything in Silver, plus:

Bi-monthly system inspections (6 visits/year)
Same-day or next-day on-site service (24hrs max)
24/7 emergency on-site support (after-hours support)
Full coverage of labour costs for repairs
Priority technician dispatch
20% discount on new hardware or system expansions

No two properties—or security requirements—are the same. That’s why we offer fully bespoke maintenance plans for:

Homes

Keep your family and belongings protected with reliable, hassle-free alarm servicing.

Businesses

Ensure continuous protection of your premises, staff, and assets with minimal disruption.

Service Tiers by System Size (Device Count)

Tier 1: Small Site (1–20 Devices)

Perfect for small retail shops or single-story offices. Focuses on core sensor health and battery backup.

Tier 2: Managed Site (21–50 Devices)

Designed for medium warehouses or multi-unit offices. Includes zone-by-zone verification and detailed signal reporting.

Tier 3: Complex Site (51–100 Devices)

For large commercial buildings. Includes testing of auxiliary relays, door releases, and elevator grounding.

Tier 4: Enterprise Site (100+ Devices)

For hospitals, schools, and malls. Requires multi-day site audits and advanced network panel testing.

Please contact us on Phone: 01279 897270 or Email: Info@fusefireservices.co.uk for bespoke quote or booking.

Feature	Bronze (Compliance)	Silver (Advanced)	Gold (Premium)
Monthly Fee	£55/month	£95/month	£145/month
System Inspections	2 per year (Bi-Annual)	4 per year (Quarterly)	6 per year (Bi-Monthly)
Emergency Response	Within 48 hours	Within 24 hours	Same Day (4-8 hrs)
Diagnostics	Basic Remote	Unlimited + Config Support	Full Real-time + Emergency On-Site
Parts Discount	10%	15%	20%
Special Features	Logbook Provision	Emergency Lighting Testing	Labour Included + AOV Testing

Terms and Conditions

Radius: Sites outside a 25-mile radius of Upshire, Essex, may incur travel surcharges.
System Takeover: A one-off payment of £120 is required for system takeover if the system was not originally installed by Fuse Fire Services Ltd.
Documentation: All reports and compliance certificates are uploaded directly to the Fuse Client Portal for 24/7 access.

All works carried out by our sister company Fuse Fire Services Ltd.

Company House Number 17049860